Category: News & Updates

Partnering with leading technology providers, HMH – Hospitality Management Holdings is equipped with the latest technology to tap the global distribution network in real time. Ilham Ismail, Head of Information Technology, HMH, said, “These days a hotel’s overall profitability is directly linked to technology and talent that masters that technology. Our fully integrated central reservation and revenue management systems are at par with international brands. We optimize performance, improve ROI and maximize profits with strategic revenue management and strong distribution network across markets worldwide.”

In order to have the same capabilities as international hospitality groups and far superior structure than many regional operators or independent hotels, HMH has invested in top-of-the-line tools and solutions for powerful distribution and dynamic pricing. In addition, it has equipped itself with the very best in contracting, guest satisfaction survey, online reputation management and digital marketing systems. HMH will continue to invest in updating its technology consistently to maintain its position and promise to service and quality.

Ilham stressed, “Adoption of the latest technology has been a strategic imperative for us at HMH. It is not only about addressing the current needs of our guests but preparing ourselves for the future. We live in a tech-savvy digital world that demands efficiency and speed at every step be it the distribution network or the actual booking process. Not only has digital made our world ‘instant’ and ‘mobile’, but it has been very powerful in terms of our ability to look at our customer analytics – pulling information together to see the unique preferences of our guests that in turn allows us to service them better and offer products that resonate with them. As an industry we are going to continue to see radical advancements in this direction. At HMH we will continue building strong distribution and data-analytics capability to stay ahead of our competition”.

Visit HMH on stand HC0420 in Sheikh Saeed Arena at Dubai International Convention and Exhibition Centre.

About HMH

Founded in 2003 in Dubai, HMH – Hospitality Management Holdings is a fully-integrated hotel management company that prides itself on being one of the pioneers among local groups from the region. It provides hotel owners and developers a broad spectrum of comprehensive management solutions with five distinct, yet complementary, hotel brands catering to varied market segments from budget to luxury. These include The Ajman Palace Hotel, Coral Hotels &Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. Through its dynamic operation and strategic expansion in the Middle East and North Africa, HMH has been successful in unlocking a world of opportunities while creating value for its stakeholders, associates, staff members and customers. Its existing portfolio features superb properties located in some of the most desirable destinations across the MENA region, as well as a healthy pipeline of hotels under development.

Embarks on Strategy of Consolidation and Expansion in High Growth Markets across GCC with Focus on the UAE

HMH – Hospitality Management Holdings will unveil its expansion plans at the Arabian Travel Market 2016 (ATM) that are strategically aligned with the massive development taking place in high growth markets across the GCC, particularly the UAE.

H.H. Sheikh Mohammed bin Faisal Al Qassimi, Chairman & CE, MANAFA LLC, and Vice Chairman, HMH, said, “We have identified UAE as the most significant growth market for HMH whereby we have set in motion a strong pipeline of development targeting a number of new properties representing the various brands. Our approach is to carefully select properties based on location, size, and requisite brand standards offering quality and service. HMH is not just about the size of portfolio, but the quality we offer across the board. Also, innovation and change in travellers’ expectations demands preempting their needs through friendly service and memorable experience.”

Tourism is the main driver for the GCC economy and particularly the UAE with travel forecast to grow strongly in the region over the next decade. The GCC has been consistently climbing the ranks of the World Economic Forum Travel & Tourism Competitiveness Index with the UAE making the top 24 slot in 2015 ahead of all other countries in the region.

H.H. Sheikh Mohammed bin Faisal Al Qassimi, stressed, “In the run up to Dubai World Expo 2020 and FIFA World Cup in Qatar in 2022 we are witnessing a major thrust on development of various infrastructure facilities accelerating the growth of tourism and hospitality sectors. Therefore, our aim is to capitalize on this phenomenal opportunity by capturing the maximum potential market share in the GCC, and specifically the UAE, for sustainable growth. We are in the process of negotiating some fantastic new projects that will bolster our presence in these key markets that we have so successfully positioned ourselves in”.

HMH has demonstrated tremendous growth since its inception in 2003 being one of the pioneers among local groups from the region. Operating hotels in top destinations across the Middle East and Africa under its various brands namely The Ajman Palace Hotel, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels, the group caters to diverse segments from luxury to budget. H.H. Sheikh Mohammed bin Faisal Al Qassimi said, “We understand the needs of our various travelers and their category requirements, and thereby provide them with international standards with local flavor across different categories. By concentrating on offering exceptional quality and consistent services, our objective is to create significant brand value appreciation that in turn will boost value of our assets.”

Commenting on the significance of Arabian Travel Market, and it being the ideal forum to announce the latest developments at HMH, H.H. Sheikh Mohammed bin Faisal Al Qassimi, “ATM offers us the perfect platform to explore new business opportunities in the UAE and rest of the GCC by attracting hotel owners and developers as well as by sharing our strategic news and promotions with the global travel trade professionals. It also allows us to discover the various trends and innovations shaping our industry. The fact that this leading international travel trade event is held in Dubai reinforces the emirate’s supremacy as the tourism leader in the Middle East and is indicative of the strong market potential of the UAE”.

Dubai’s strategy is to attract 20 million tourists by 2020, with the arrivals forecasted to total more than 37 million by 2025, generating expenditure of AED 129.5 billion – an increase of 4 per cent annually. This indicates robust demand for accommodation.

Visit HMH on stand HC0420 in Sheikh Saeed Arena at Dubai International Convention and Exhibition Centre.

About HMH

Founded in 2003 in Dubai, HMH – Hospitality Management Holdings is a fully-integrated hotel management company that prides itself on being one of the pioneers among local groups from the region. It provides hotel owners and developers a broad spectrum of comprehensive management solutions with five distinct, yet complementary, hotel brands catering to varied market segments from budget to luxury. These include The Ajman Palace Hotel, Coral Hotels &Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. Through its dynamic operation and strategic expansion in the Middle East and North Africa, HMH has been successful in unlocking a world of opportunities while creating value for its stakeholders, associates, staff members and customers. Its existing portfolio features superb properties located in some of the most desirable destinations across the MENA region, as well as a healthy pipeline of hotels under development.

For more information about HMH please visit http://www.hmhhotelgroup.com or https://www.hmhhotelgroup.com/subscribenow

Laurent A. Voivenel, CEO of HMH- Hospitality Management Holdings addressed the Global Hospitality Summit in Dubai with a special presentation on ‘Reshaping Luxury Hospitality to Welcome & Win Over New Generation of Guests’ . Organised by Marcus Evans from 18-19 January, the two-day premium forum was attended by leading hotel experts and developers who exchanged key business insights from the industry.

In his presentation, stressing on ‘new luxury being all about simplicity’ Laurent said, “New generation of luxury travellers simply desire an elevated experience and one that makes them feel good. They seek a hotel that is steeped in simplicity, refinement, sophistication, good taste and restraint, but is at the same time, just as striking and glamorous. The next generation of wealthy travelers want a room experience closer to home. Therefore, hotels would have to rethink luxury. Moving away from glitz Luxury hotels would need to focus on creating casual, individual atmospheres that are far removed from the standard hotel ambiance”.

Commenting on the luxury hotel sector in the Middle East Laurent stated, “Over the past decade, the Middle East has established itself as the next frontier in luxury travel for the affluent. Marrying innovation with tradition, the region continues to grow as a top luxury destination with 44% of its existing inventory of hotels in luxury and upper upscale category. There are 694 hotels with 188,817 rooms in the Middle East and Africa development pipeline – majority of which will open before 2020. Therefore, when it comes to luxury everyone knows the stakes are huge. Like all hoteliers, we at HMH have been pondering over ‘What will it take to lure new generation of luxury travelers?’ given 40% of our existing inventory of hotels is in luxury segment.”

Laurent believes ‘bling’ will not be enough to please new generation of luxury travellers. He stressed, “People are moving away from the bling factor. A pillow menu, gold-plated bathroom fixtures and plush rooms will not be able to woo the next generation of the world’s wealthiest clientele. Their expectations are different and much harder to please. The new generation has grown up in the age of technology, social media, instant access, the proliferation of global consumer brands, affluence and conspicuous consumption – hence they crave an alternative to traditional luxury hotels. Therefore, it is time for our industry to evolve and adapt”.

According to Laurent intuitive technology designed to anticipate the needs and desires of guests will play a key role in delivering new levels of service. Technology is a huge priority for next generation travelers as it continues to change the rules of our industry like never before. Hotels will also have to know more about their customers. And concierge services will have to advance to new levels, delivering on the demands of guests long before they arrive. Most importantly people will continue to be the asset of luxury and therefore service and staff training will be more than ever critical for our industry”.

The global luxury hospitality sector is valued at an estimated $164.4 billion and is expected to increase to $195.27 billion by 2021.Luxury travelers are growing at an unprecedented rate. By 2022, there will be 4,076 billionaires in the world. The number of super rich people – valued at more than $30m – in the Middle East will soar to more than 7,300, including 203 billionaires, by 2022.The number of HNWIs in the Middle East will grow by 58 percent between 2012 and 2022, faster than the global average of 50% but well behind the emerging economic regions of Asia (88%), Latin America (88%) and Africa (69%).

About HMH

Founded in 2003 in Dubai, HMH – Hospitality Management Holdings is a fully-integrated hotel management company that prides itself on being the first hotel chain in the Middle East to offer alcohol-free safe environment. It provides hotel owners and developers a broad spectrum of comprehensive management solutions with five distinct, yet complementary, hotel brands catering to varied market segments from budget to luxury. These include The Ajman Palace Hotel, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. Through its dynamic operation and strategic expansion in the Middle East and North Africa, HMH has been successful in unlocking a world of opportunities while creating value for its stakeholders, associates, staff members and customers. Its existing portfolio features superb properties located in some of the most desirable destinations across the MENA region, as well as a healthy pipeline of hotels under development.

For more information about HMH please visit http://www.hmhhotelgroup.com

or https://www.hmhhotelgroup.com/subscribenow

HMH – Hospitality Management Holdings has joined Alfursan – the Frequent Flyer Program of Saudia. Making the announcement Laurent A. Voivenel, CEO of HMH, said, “We are pleased to announce our partnership with Alfursan, the hugely successful loyalty program of Saudia Airlines, the national airline of Kingdom of Saudi Arabia. As part of the agreement all Alfursan members staying at any participating hotels within the HMH portfolio will have the opportunity to earn 2 Alfursan Miles for each 1 USD spent for their qualifying service”.

To earn miles, guests must quote “Saudia” Alfursan membership number when booking their stay at any participating hotel within HMH network and present their Alfursan membership card at the time of check-in. Whether you are looking for sophisticated luxury or urban elegance, a desert getaway or a family abode, a beach retreat or budget hotel, you will find it all under HMH umbrella.

This new partnership with Saudia supports HMH’s strategy to drive key growth markets. Laurent stressed, “With Alfursan’s vast reach and popularity as a frequent flyer program, it is a very strategic tie-up for us and will increase our brand exposure globally as well as in our top source market Saudi Arabia. Being a leading alcohol-free chain of hotels we are uniquely positioned across the Middle East and North Africa, and offer travelers seeking alcohol-free hotels the perfect choice in a safe environment.”

Saudia is a full-service national carrier of the Kingdom of Saudi Arabia. The airline flies to 118 destinations worldwide with a fleet of 153 and is witnessing exceptional growth. It plans to add more than 80 planes to its fleet by 2020. There are currently 52 lounges for Alfursan members in 36 countries.

About HMH

Founded in 2003 in Dubai, HMH – Hospitality Management Holdings is a fully-integrated hotel management company that prides itself on being the first hotel chain in the Middle East to offer alcohol-free safe environment. It provides hotel owners and developers a broad spectrum of comprehensive management solutions with five distinct, yet complementary, hotel brands catering to varied market segments from budget to luxury. These include The Ajman Palace Hotel, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. Through its dynamic operation and strategic expansion in the Middle East and North Africa, HMH has been successful in unlocking a world of opportunities while creating value for its stakeholders, associates, staff members and customers. Its existing portfolio features superb properties located in some of the most desirable destinations across the MENA region, as well as a healthy pipeline of hotels under development.

For more information about HMH please visit http://www.hmhhotelgroup.com

or https://www.hmhhotelgroup.com/subscribenow

Celebrate this Eid Al Adha with HMH – Hospitality Management Holdings that has got a superb choice of hotels in the most amazing destinations in the Middle East and North Africa.

Laurent A. Voivenel, CEO of HMH – Hospitality Management Holdings, said, “All our hotels are ‘Alcohol-Free’ and offering special Eid deals that are available on our brand website – the perfect platform for visitors to browse through our offers and collection of properties. We are present in fourteen cities across MENA, each unique and magical in its own way. Whether you are looking for a fun-filled getaway or a place for quiet relaxation, we have got what it takes to meet your expectations in a safe, family-friendly environment. In addition to superb surroundings, there is plenty to whet your appetite from lavish buffets to live cooking stations and irresistible a la carte menus. Eid is in fact the best time to enjoy the Arabic culture and cuisine no matter where you are in the region”.

Being a pioneer in creating the first and ‘still the only’ alcohol-free chain of hotels in the Middle East, HMH is the region’s largest group to operate in the dry segment. Its brands include The Ajman Palace Hotel (luxury 5-star), Coral Hotels & Resorts(4-5 star), Corp Hotels(3-4 star), EWA Hotel Apartments (3-4 star), and ECOS Hotels(budget brand under development).

To book your stay at any hotel under HMH or for more information visit http://www.hmhhotelgroup.com or https://www.hmhhotelgroup.com/subscribenow

About HMH

Founded in 2003 in Dubai, HMH – Hospitality Management Holdings is a fully-integrated hotel management company that prides itself on being the first hotel chain in the Middle East to offer alcohol-free safe environment. It provides hotel owners and developers a broad spectrum of comprehensive management solutions with five distinct, yet complementary, hotel brands catering to varied market segments from budget to luxury. These include The Ajman Palace Hotel, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. Through its dynamic operation and strategic expansion in the Middle East and North Africa, HMH has been successful in unlocking a world of opportunities while creating value for its stakeholders, associates, staff members and customers. Its existing portfolio features superb properties located in some of the most desirable destinations across the MENA region, as well as a healthy pipeline of hotels under development.

OTDYKH Leisure, the leading 4-day international autumn trade fair for leisure travel in Russia and CIS countries takes off in Moscow from tomorrow until 18^th September and attending it will be the senior sales team from The Ajman Palace Hotel and Coral Beach Resort Sharjah.

Laurent A. Voivenel, CEO of HMH – Hospitality Management Holdings, said, “Russia is one of the fastest growing tourism markets in the world with over 19 million outbound travellers per year, and the top producer for our flagship hotels in the Northern Emirates namely The Ajman Palace Hotel and Coral Beach Resort Sharjah. Business from the CIS is once again picking up. Therefore, OTDYKH Leisure presents us with the perfect opportunity to access this market and meet key decision makers and local partners. We have been attending the event every year and have got outstanding offers to attract tourists from the region”.

OTDYKH Leisure is expected to attract this year over 68000 visitors during the four days. On site will be 1236 exhibitors from 94 countries and Russian regions.

About HMH

Founded in 2003 in Dubai, HMH – Hospitality Management Holdings is a fully-integrated hotel management company that prides itself on being the first hotel chain in the Middle East to offer alcohol-free safe environment. It provides hotel owners and developers a broad spectrum of comprehensive management solutions with five distinct, yet complementary, hotel brands catering to varied market segments from budget to luxury. These include The Ajman Palace Hotel, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. Through its dynamic operation and strategic expansion in the Middle East and North Africa, HMH has been successful in unlocking a world of opportunities while creating value for its stakeholders, associates, staff members and customers. Its existing portfolio features superb properties located in some of the most desirable destinations across the MENA region, as well as a healthy pipeline of hotels under development.

For more information about HMH please visit http://www.hmhhotelgroup.com

or https://www.hmhhotelgroup.com/subscribenow